The Eight Billion Blind Spot

For decades, route laundry operators serving multifamily residential, extended stay hotel, and college campus properties moved billions of quarters through millions of machines — with little insight into the end consumer. By shifting from a legacy B2B model to a connected digital B2B2C ecosystem, industry leaders unlocked ~40% operating cost savings, 25%+ new revenue, and a foundation for SaaS and AI-driven value creation.

Complete two-page framework

Framework page 1: Field service route optimization — common routing approaches by industry, and common route optimization algorithms. Framework page 2: A proprietary system optimization framework — objectives, inputs, hard constraints, and soft constraints.